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Refund Policy Generator

Generate a complete, structured refund and return policy for your store, subscription, or service. Covers eligibility windows, exchange rules, non-refundable items, and damaged goods handling, written in plain language customers actually understand.

Live Demo
INPUT
Refund policy for an online clothing store with 30-day returns
OUTPUT
Return & Refund Policy

We want you to love your purchase. If you're not satisfied, you may return items within 30 days of delivery.

Conditions:
- Items must be unworn with tags attached
- Original packaging required
- Refund processed within 5-7 business days

Sale items are eligible for store credit only.

Why Use Refund Policy Generator

Policy-Ready in Seconds

Describe your business type and the AI drafts a complete refund policy with all key sections, no template hunting required.

Covers Complex Scenarios

International shipping, digital downloads, SaaS subscriptions, handmade goods, coaching packages: each business type gets a policy that fits its actual sales model.

Customer-Friendly Language

The output uses plain, direct language so customers understand exactly what they can return and when, reducing disputes and support requests.

Structured Output

Each policy is formatted with clear section headers and bullet points, ready to paste into your website footer, Shopify legal pages, or terms document.

Perfect For

Shopify Store Owners SaaS Founders Digital Product Sellers Online Course Creators Freelancers and Consultants Etsy and Handmade Sellers

Powered by Advanced AI

Policy Expertise Built Into the Prompt

The generator uses GPT-4o-mini guided by a system prompt written by an e-commerce policy specialist. When you describe your business, the model applies that domain knowledge to produce a policy covering return eligibility, refund timelines, exchange rules, shipping liability, non-refundable items, and damaged goods handling.

The output is formatted with labeled sections and bullet points because refund policies need to be scannable, not readable like a paragraph essay. You get a structured document that fits directly into your store's legal pages.

Frequently Asked Questions

Describe your business, what you sell, and any specific conditions you want to include (return window, exchange rules, non-refundable categories). The AI produces a complete policy with all standard sections, formatted with headers and bullet points, ready to paste into your website.

The tool generates policies primarily in English, which is where the policy-specialist training is strongest. If you need output in another language, write your business description in that language and the model will follow your lead, though you should review legal terms carefully for your jurisdiction.

Yes. Mention in your description whether you want stricter or more lenient terms, a specific return window (7, 14, 30 days), or sections for digital products vs. physical goods. The AI adjusts the policy to match. After generating, you can edit any clause directly before publishing.

Every policy is generated fresh from your specific business description. Two stores using the same prompt will get differently worded output. That said, refund policies share common legal concepts, so some structural similarity across policies is normal and expected.

Yes, and you should. The AI builds the structure and writes all sections, but you know your specific contact email, warehouse address, carrier partners, and any industry-specific restrictions. Copy the output, swap in your real details, and the policy is yours.

Typically under 30 seconds. Refund policies are structured documents with predictable sections, so the model generates them quickly. A complete policy for a multi-category store with international shipping is usually ready before you finish reading this answer.

Yes. The generated policy is yours to publish on your website, include in your checkout flow, or hand to a client as part of a store setup project. There are no restrictions on how you use the output.

With ChatGPT you write the prompt, decide the structure, and iterate until the format is right. This tool has the e-commerce policy expertise already baked in, so you just describe your business and get a properly structured policy back. No prompting skill required.

Your inputs are used to generate the policy and are not shared with third parties. Copy or download the output when you are done. We recommend saving it locally, since generated policies are not stored indefinitely in your account history.

Tell the tool exactly what you sell, where you ship, and any edge cases that matter to your business: final-sale items, subscription cancellations, digital download disputes. The more business context you provide, the fewer placeholders you will need to fill in afterward. Generate once, review the sections, then regenerate with additional details if any section is too generic.

Free Refund Policy Generator: AI Return Policy Online vs Other Methods

Feature Luxoret AI Manual / Traditional Other Tools
Speed Ready in seconds Days with an agency Minutes per piece
Skill Required None — AI-guided Marketing expertise Some copywriting skill
A/B Variations Instant alternative versions Expensive iteration Manual rewrite needed
Data-Driven AI-optimized for engagement Depends on strategist Basic suggestions
Scalability Generate hundreds instantly One piece at a time Limited by plan