Typewise
AI customer service platform that deploys agents to handle support, sales, and commerce tasks across chat, email, voice, and messaging channels.
About
Typewise is an AI agent platform built for enterprise customer service teams. It connects to your existing CRM, ERP, billing, and commerce systems and lets you define automated workflows in plain language without writing code. Agents handle returns, billing queries, quotes, and renewals, and escalate to human staff when a situation is too complex to resolve automatically. The platform covers chat, email, WhatsApp, social, and voice channels in one place. Pricing is outcome-based, starting at around $1 per resolved conversation, and the company targets mid-market and enterprise organizations with GDPR, ISO 27001, and EU AI Act compliance.