tess by x2ai
Tess by X2AI, now operating as Cass, is an AI assistant for healthcare organizations that automates patient engagement and enrollment conversations.
About
Originally launched as Tess, the platform now operates under the name Cass and focuses on AI-powered visitor engagement for healthcare websites. It answers questions about insurance, clinic details, and therapy concerns around the clock, reducing dropout rates and helping convert site visitors into patients. The platform includes modules for live chat handoffs, emotional support during signup, and marketing insights. It is built for health insurers, providers, and telehealth platforms, and pricing is available on request through a demo.