Poly.ai
Enterprise voice AI platform that builds and runs full-stack phone agents for customer service across industries including healthcare, finance, and retail.
About
PolyAI provides voice AI agents designed from the ground up for phone-based customer service, not chatbots adapted for voice. Its agents are powered by a proprietary model trained on over a billion enterprise conversations, allowing them to handle complex scenarios such as fraud triage, outage reporting, and multilingual disputes. Non-technical teams can configure agents through Agent Studio, while developers get a full Agent Development Kit for deeper customization. The platform meets SOC 2, HIPAA, GDPR, and PCI DSS compliance requirements, making it suitable for regulated industries. Pricing is enterprise and requires a direct sales conversation.