Netomi
Enterprise-grade agentic AI platform for customer service that offers autonomous resolution, human co-pilot assistance, and full lifecycle management.
About
Netomi provides a production-ready agentic AI platform built for large enterprises handling complex customer experience at scale. Its Autopilot mode lets AI agents resolve customer issues end to end without human escalation, while Co-Pilot mode supports live agents with real-time suggestions and context. Every decision the system makes is visible through Agentic Insights, so teams can audit, adjust, and optimize without guesswork. Netomi deploys across voice, chat, email, SMS, and social channels and meets SOC 2 Type II, HIPAA, GDPR, and ISO 27001 compliance requirements. Clients include Delta Air Lines, MetLife, and MGM Resorts. Pricing is enterprise and available on request.