Infermedica
Conversational AI triage platform that guides patients from symptom assessment to appropriate care through chat, voice, and call-center channels.
About
Infermedica provides clinical AI for patient triage and care navigation, serving health systems, insurers, telemedicine companies, and national health authorities. Its conversational engine asks structured symptom questions and routes patients to the right care setting, available via chat widget, voice agent, or call-center integration. A pre-visit intake module collects structured data before consultations, while a nurse decision-support tool assists call agents in real time. The platform holds Class IIb medical device certification under EU MDR and complies with HIPAA and ISO standards. Pricing is not publicly listed; organizations contact Infermedica for a custom quote.