Ebi.AI
AI assistant platform for customer support that handles routine enquiries, integrates with business tools, and hands off to live agents.
About
Ebi.AI lets organizations build and deploy AI assistants that handle customer enquiries without coding skills. The Studio interface guides users through creating an assistant, connecting it to apps like HubSpot, Jira, and Zapier, and setting up handover rules for live agent escalation. The platform supports over 130 languages and is hosted on AWS with AES-256 encryption and two-factor authentication. It is aimed at customer service teams that want to automate a high volume of routine requests while keeping a human fallback in place. Pricing is available on request and scales based on usage, users, and deployment type.