Capacity.so
AI-powered support automation platform with chatbots, a knowledge base, and workflow tools for enterprise teams.
About
Capacity is a unified support automation platform that combines an AI chatbot, a dynamic knowledge base, and robotic process automation to handle employee and customer questions across channels including Microsoft Teams, Slack, and web chat. It routes tickets, enables live chat, and delivers self-service answers in over 20 languages. The platform integrates with more than 30 tools including HubSpot, Freshdesk, Google Workspace, and Microsoft 365, and meets HIPAA, GDPR, and SOC 2 Type II compliance standards. Pricing is not published; teams need to contact Capacity for a custom quote.