Amelia
Enterprise conversational AI platform, now part of SoundHound AI, that builds and deploys intelligent virtual assistants for customer and employee interactions.
About
Amelia is an enterprise conversational AI platform acquired by SoundHound AI that enables organizations to design, deploy, and manage intelligent virtual assistants at scale. It uses proprietary natural language processing combined with generative AI to support fluid, multi-turn conversations available around the clock across any channel in more than 100 languages. The platform includes an agentic workspace for building and testing AI agents, a centralized knowledge hub powered by retrieval-augmented generation, and automation for end-to-end business processes ranging from simple FAQ handling to complex IT and HR workflows. Amelia targets large enterprises and uses custom, quote-based pricing with no publicly listed tiers.